WE LISTEN...
To be a good communicator, listening comes first. We ask questions, do surveys, and always listen to our customers needs. Communication is the most important part of our job and it begins with listening.
WHY A TEAM SALON?...
Because when people work together you will be given much better service. On-going education, weekly team meetings, and skill standards are essential. We listen to you, consult with you, and then work as a team to make sure you are receiving the best service possible.
NON-TIPPING...
You are coming to a team salon that has a no-tipping policy for your benefit. There are no hidden charges. We always do our best to give you more than you expect.
SKILL STANDARDS...
Having standards that every team member must adhere to means you can depend on consistent performance.
DETAILED INFORMATION...
Your records are important to you and to us. All records of your visits, services, and products you have purchased are kept from your first appointment on. You can depend on those records being kept up-to-date.
GIVING BACK...
It is important to give back to the community. That is why ILLUSIONS sponsors two major fund raisers each year: "Have a Heart Day" in February, and "Pencil Me In For Kids" during the summer. Both are designed to give back to the local community. We also donate to nearly 100 local school and other organization auctions each year.
